The Public Adjuster is employed by you, and their fiduciary responsibility and duty must be to you. The insurance company’s adjuster is employed by the insurance company, and their responsibility and duty must be to their employer. It’s not possible for any insurance adjuster, no matter how hard he or she may try, to zealously protect both your interests and the interests of his or her insurance company at the same time. After all, their instructions come from their employer, not from you